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Digital Receptionist Digital receptionist offers a unique way of greeting your caller and guide them through the system. This enables you to efficiently answer the client calls without the use of a live person sitting at the front office answering calls. |
Group Ring The Group ring feature allows you to ring multiple phones at the same time. The call can then be picked up by the first person who picks up the phone. This works best in a Sales organizations where you always need someone to answer the client calls. |
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Call Park/ Pickup/ Transfer This feature allows you to park the incoming call on the system and then retrieve it from any other extension on yuor system. This is very good in consultative situations where you need to be with other people involved which might be sitting away from you. |
Integrated Voicemail telRouter comes with integrated voicemail. It has a fully functional voicemail system ready to record in case you were not avaialble. It also supports callback from voicemail itself, so that you don;t need to hang up and call back the number who just left you the voicemail |
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QueuesYou know how important the calls are to your business, so why not put them in the queue, so that you always have someone to take care of. Let telRouter automatically place calls to your Sales team or support as and when they are free. The system allows you to place incoming calls in a queue if there is no available agent so that you never loose an important call. |
ConferencestelRouter supports conferences. So tomorrow if you need to set up conference call its just a click away. It supports unlimited participants and also has the ability to have PIN as well as PINless conferences with moderator as well as participant codes. |
Look Beyond PBX
telRouter is an fully integrated and tested PBX solution. This PBX is both practical as well a sensible option. It offers the stability of an enterprise PBX without sacrificing the simplicity of an icon based administration. It can easily be integrated with your existing infrastructure or even function as your primary PBX. With best of both the worlds, VoIP and PSTN this solution provides flexibility and rich features which is essential for your business.
telRouter uses your existing network to manage phone conversations saving you the cost of added network setup and maintenance. All the while keeping to the highest standards of sound quality. In essence, this new generation of telephony gives businesses the scalability of high end PBX systems whilst keeping expenses to a minimum.
| From a customized digital receptionist to a fully integrated voicemail server, telRouter provides all the telephony features (and more) that are required for a business in today’s technology driven economy. All administrative functions like setting up the dial-by-name company directory can be managed via a browser based interface. |